• PrimeXBT

PrimeXBT

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Overview

PrimeXBT has a rating of 4.6 stars from 218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeXBT most frequently mention crypto futures, support team, and high leverage. PrimeXBT ranks 5th among Investing sites.

  • Service
    85
  • Value
    74
  • Quality
    74

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 92.6%
Positive
50
Neutral
0
Negative
4
10
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How would you rate PrimeXBT?
Top Positive Review

“It's really enough”

Minh N.
8/31/24

Lemme be honest, those who claim that 1000 or 2000 instruments to trade is a clear advantage. Like how? A usual trader will trade like 10-15 pairs max, and some people trade even like 2-3, and some even specialize on 1. I know it's about the choice, but why do anybody needs so much assets. Here, PrimeXBT has over 100, still more than enough (at least for me) What is cool is that they are crypto oriented, they got crypto futures and allow buying/holding crypto. This is what you call an advantage

Top Critical Review

“Bad service”

Julie J.
6/17/24

There support staff was not actively working. The service was i get hare it was very bad. I can't recommend them. Stay away with them.

Reviews (218)

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Thumbnail of user minhn145
Viet Nam
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Lemme be honest, those who claim that 1000 or 2000 instruments to trade is a clear advantage. Like how?
A usual trader will trade like 10-15 pairs max, and some people trade even like 2-3, and some even specialize on 1.
I know it's about the choice, but why do anybody needs so much assets.
Here, PrimeXBT has over 100, still more than enough (at least for me)

What is cool is that they are crypto oriented, they got crypto futures and allow buying/holding crypto. This is what you call an advantage

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Minh,
Thank you for your honest perspective! We appreciate your thoughts on the number of trading instruments. It’s true that many traders focus on a select few assets, and we’re glad to hear that PrimeXBT’s offering of over 100 instruments meets your needs. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out to us via live chat or email at support@help.primexbt.com. We are here to help!
Best regards,
The PrimeXBT Team

Thumbnail of user pauloc95
Brazil
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Traded on centralized exchanges and a bit on some dexes, figured it was not for me, too slow and super-high costs.

Tried it here with demo contests, was very fun. Didn't win any contests tho.

Then got my USDT and ETH, and transferred it to the Primexbt wallet that it gave me for free.

The easy transfer from any network was a gig "+" sign, it made it so easy to transition from 4 placed I traded to one.

Now trying to get rewards, trading, and still competing, just with real crypto in contests too.

Can say it was a very fun journey, not easy, but worth it for me.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Paulo,
Thank you for sharing your detailed journey with us! It's great to hear that PrimeXBT has been a part of your trading experience, especially with the demo contests and smooth transition to real crypto trading. Trading can indeed be a challenging journey, but it’s awesome to see you embracing it with such enthusiasm. Wishing you continued success and fun along the way! If there's anything else we can do to enhance your experience further, please feel free to reach out to us via live chat or email at support@help.primexbt.com.
Best regards,
The PrimeXBT Team

Thumbnail of user mehmety18
Turkey
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I initially though it would be just a crypto-exchange platform,where you just buy BTC or ETH and this is it. But then I started to look for additional information about them on the website and understood that it's a full-fledged trading broker where one can even trade crypto futures, lol!
Besides, there are over 100 CFDs available for trading and it's for those who consider crypto futures a bit risky. Well... not a bit, but you know:)
All in all, solid platform, very fast and secure, commended.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Mehmet,
Thank you for sharing your experience! It’s great to hear that you discovered the full potential of PrimeXBT beyond just buying BTC or ETH. With over 100 CFDs and the ability to trade crypto futures, the platform offers a lot of flexibility for different trading strategies. We're glad you find it fast, secure, and commendable. If you ever have more feedback or need assistance, we’re here to help. Happy trading!
Best regards,
The PrimeXBT Team

Thumbnail of user yahirc6
Mexico
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

This is not just a platform for trading cryptocurncies.
Here I can copy trading oders of other traders, I can trade independently, I can trade not only cryptocurrencies but also some other assets. If I could order pizza here, it would be the best XD platform in the world.
I want to say that here is everything I need for trading and even more...

I don't use all tools in my daily trading. But those that I use bring me profit.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hi Yahir,

Thank you for your awesome feedback! We're thrilled to hear that you’re enjoying the variety of services and tools we offer. We’re glad the tools you use are bringing you profit, and we’re always here if you want to explore more features.

Wishing you continued success,
PrimeXBT Team

Thumbnail of user sevimc
Germany
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

As a trader on PrimeXBT, I find their user dashboard to be one of the best out there. It's intuitive and customizable, which makes managing trades and accessing market data really straightforward. The layout is clean and responsive. Also their customer support is nice. I contacted with them whenever I need and they replied quickly.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Sevim,
Thank you for your feedback! We're thrilled to hear that you find our user dashboard intuitive and customizable, making your trading experience smooth and efficient. It's also great to know that our customer support team has been responsive and helpful whenever you've needed assistance. We're here to support you and ensure you continue to have a positive experience on PrimeXBT. Happy trading!
Best regards,
The PrimeXBT Team

Thumbnail of user vanp95
Viet Nam
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I have been cooperating with the PrimeXBT crypto exchange for over 6 months and the interesting fact is that my trading journey started here, so yeah, I'm still new but already understand all basic rules of risk management, psychology, discipline and so on.
I would like to share how I traded Bitcoin and made a good profit. A few weeks ago I started to think that Bitcoin is overbought and decided to open a short position from *******$ and put a take profit on *******$.
Guess what happened next, Bitcoin reached this price and I got my piece of profit.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Van,
Thank you for sharing your experience! It's fantastic to hear that your trading journey has been successful with PrimeXBT, especially as you continue to develop your trading skills. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out to us via live chat or email at support@help.primexbt.com. We are here to assist you.
Best regards,
The PrimeXBT Team

Thumbnail of user carlosh517
Mexico
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

I have been using the contest accounts for 3 months now and I believe it's time for me to leave this PrimeXBT review here. The account really gave me insight into how the real trading account is and it was free so I wasn't risking my capital or anything. Just that I had to join a contest to have access to the demo account, but it is even better that way.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Carlos,
Thank you for taking the time to share your review! We're delighted that the contest accounts have provided you with valuable insights and a risk-free trading experience. It's great to hear that you found the process engaging and beneficial. We designed our contests to give traders a real feel of the market while competing for rewards, and we're glad it’s been a positive experience for you. If you have any further feedback or questions, we're always here to assist. Happy trading!
Best regards,
The PrimeXBT Team

Thumbnail of user marioj164
Argentina
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Primexbt is not easy to use. If you want to get the most out of the platform, then there are so many things to get used to and understand. If, however, you aim to focus on one aspect of the platform, like say trading in the global markets, then it might be easy for you. Many traders, especially the novice ones tend to mention in the reviews that the platform is not easy. But the broker has a good reputation nonetheless.
And something I meant to say earlier;
- this is the place for anything crypto.
- Margin trading here is real cool.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Mario,

Thank you for sharing your thoughts and suggestions with other traders! We’re glad to hear you like our margin trading and appreciate the platform’s reputation. If you ever need assistance navigating the platform, our support team is here to help. Happy trading!

Best regards,
The PrimeXBT Team

Thumbnail of user celsor14
Mexico
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

The process of depositing funds here is as easy as it gets.
DEX is the most favorable option to top up the account, cuz transactions are secure, cyphered and lightning speed fast.
I like the fact that these guys focus not only on providing classical mediating services, but also o nexchanging crypto, you can buy btc, eth, usdt, usdc - whatever you want.
It makes the overall cooperation quite pleasant, as for me. Plus, there is a wallet, like a united hub for you money, a safe haven for them, it's awesome too.
All in all I commend primexbt for being so innovative^_^

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Celso,
Thank you for your detailed feedback! We’re thrilled to hear that you find the deposit process easy and that using DEX for top-ups is convenient and secure. Your commendation of our innovations means a lot to us. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out to us via live chat or email at support@help.primexbt.com. We are here for you.
Best regards,
The PrimeXBT Team

Thumbnail of user carlosc1394
Brazil
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

This broker has an amazing service, I reached out to them about one of their ebooks and I got a very explanatory response that I was very pleased with.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hi Carlos,

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that the response you received about the ebook was helpful. If you ever need assistance again, feel free to reach out—we're always happy to help!

Best regards,
PrimeXBT Team

Thumbnail of user daminv
Mexico
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Woah, primexbt broker is def not for newbies! :)
Just a joke, the platform is a user-friendly one according to my experiece. It's certainly for those into crypto trading because there are cryptos available in various forms, i.e. Futures and conventional derivatives, CFDs.
Pricing here is ok, make and taker fees aren't biting whatsoever + when it comes to trading crypto CFDs, then spreads are within the average values.
Sometimes they dilate but just don't trade when some news about bitcoin is released. In this case price starts move up and down like you pulse on cardiograph... very fast and getting on this bandwagn can be challenging. Also, their support works perfectly.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Damián,
Thank you for sharing your detailed experience with PrimeXBT! We're glad to hear that you find the platform user-friendly and appreciate the range of crypto trading options, from Futures to CFDs. It's great that our pricing structure, maker and taker fees, and average spreads meet your expectations. If you ever need further assistance or tips for managing market swings, we're here for you. Happy trading, and thanks again for your insights!
Best regards,
The PrimeXBT Team

Thumbnail of user orlandor172
Argentina
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

The only broker where I can 100% say that it's safe. Is Primexbt a scam? I say, look at the blockchain. There's like 10 services that track the transactions here. $1bln in TVL. Everything is visible online. Other brokers are DDing like crazy, meanwhile Primexbt is picking up the slack.

From the money-making perspective. Its straight awesome. 200x leverage on major crypto futures. X100 leverage on CFDs. If you know how to hedge, and you have crypto assets, PrimeXBT is like halving your losses while 1.5x'ing the gains. Some of it is for free too. Can transfer crypto in and trade with it.

One negative is that you can't trade cross-pair futures. No ETH/BTC. Cross-pairs are only in CFDs. So a bit more exposure to the stablecoins than I would've liked, especially with bullrun still not materializing. Other than that, primexbt is awesome.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Orlando,

Thank you for sharing your detailed feedback! We’re thrilled to hear that you feel confident in the transparency and security of PrimeXBT. The use of blockchain technology is indeed a core aspect of our platform, helping ensure trust and visibility for all users.

We’re also glad that the leverage options and hedging tools are proving valuable to your trading strategy. Your insight on cross-pair futures trading is noted, and we understand that offering more flexibility in this area could be beneficial for traders like yourself. We'll definitely take this feedback on board as we continue to improve the platform.

Thanks again for your trust and for choosing PrimeXBT! If you have any further suggestions, feel free to reach out. Happy trading!

Thumbnail of user miguels451
Brazil
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

I wanted toopen trading account on platform that would allow me to get benefits of trading with large leverage, and at the same time it was important for me that commissions were minimal.
This is connected with that I open a lot of orders during the day and put take profit pretty close to opening price.

One day I saw a fairly detailed PrimeXBT review. And after reading it, I realized that trading conditions I was looking for are in front of me.

This platform allows me to split margin between each order. Also tools on this platform can adjust the leverage of each order. And in addition to these advantages, comissions are minimal.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Miguel,

Thank you for sharing your detailed review! We're thrilled to hear that our platform meets your trading needs. It's great to know that you like our high leverage options, minimal commissions, and the ability to split margin and adjust leverage for each order. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out to us via live chat or email at support@help.primexbt.com. We are always here to assist you.

Best regards,
The PrimeXBT Team

Thumbnail of user luish410
Mexico
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Well, everything is comfortable in client area because everyting is here.
Basically, I can:
- Trade manually, the chart and instruments are adequate and executiions is fast enough
- Buy crypto that I want and hold it
- Copy trade, select one trader from the list and copy his/her trades
- Take part in various contests free of charge

P.S. one remark - please add a general bright color scheme because changing colours of everything one by one is a bit uncomfortable.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Luis,

Thank you for your feedback! We're pleased to hear that you find our client area convenient and like the features we offer, such as manual trading, crypto buying and holding, copy trading, and participating in contests.

We also value your suggestion about adding a general bright color scheme to make customization easier. Your feedback is important to us, and we'll certainly take it into consideration as we continue to improve our platform.

If you have any other suggestions or need assistance, please feel free to reach out to our support team via live chat or email at support@help.primexbt.com. We're always here to help.

Best regards,
The PrimeXBT Team

Thumbnail of user marior533
Mexico
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

They freaking ROCK in terms of trading conds & tournies. While the ETH debacle was going on, I opened 2 positions into BOTH sides, and lol just closed one of them when I saw which one was the winning one. EASIEST money of my career, pretty much. AND paid just 0,01% for that LOL.

The MAIN way I trade here is through competition though. They are FREE and I get the winnings potentially, while improving my STRAT.
The competitions are hard to win, but using SKILL and LEVERAGE I was able to make top-5 2 times so far. Thats the $money I USED to for my ETH hedge this week.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Mario,
Thanks for the awesome review! We're thrilled to hear you're enjoying trading ETH and taking advantage of our low fees. It's great that you’re using strategic plays and leveraging the competitions to refine your skills and make profits. Congrats on making the top 5 twice—that’s impressive! Keep up the good work, and if you need anything, we're here to help. Happy trading!
Best regards,
The PrimeXBT Team

Thumbnail of user emreo7
Turkey
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

1 - You can buy crypto straigth through them, no need to use shady exchanges.
2 - They allow straight-BTC account, for the Bitcoin maxies. No numbers in USD or EUR lol.
3 - The 200:1 leverage is CRAZY. Most brokers give 1:30 or 1:50 tops for crypto. They are just going above and beyond here.
4 - Just 0.05% for trades and 0.03% for swaps (well, its actually 0.01% each 8 hours). Best deals I've everr seen on any broker.

I'm also participating in free competitions here, they essentially give you free demo acc, but you can win up to $500 REAL money. Insane.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Emre,

Thank you for sharing your amazing feedback about PrimeXBT! It's great to hear that our straight-BTC account option is perfect for Bitcoin enthusiasts. We aim to provide competitive rates, and we’re happy you find our trading fees and swap rates to be the best deals.
Participating in our free competitions is indeed a fantastic way to experience trading with the chance to win real money. We're glad you're enjoying it!

If you have any feedbacks or need assistance, feel free to contact us via live chat or email at support@help.primexbt.com. We're always here to help.

Best regards,
The PrimeXBT Team

Thumbnail of user rafaelf197
Brazil
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Many traders mistakenly believe that PrimeXBT is just a crypto exchange but this company is a versatile exchange which can offer many other common financial assets besides cryptos and it is really cool. I was impressed by how many useful services I can use here. Their user interface is so modern and it was easy to navigate around the website, trading platform and personal area.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Rafael,

Thank you for your insightful feedback! We're glad to hear that you recognize PrimeXBT as a versatile exchange offering a wide range of financial assets beyond just cryptocurrencies.
If you need any assistance in the future, please don't hesitate to reach out to our support team via live chat or email at support@help.primexbt.com. We're always here to assist you!

Best regards,
The PrimeXBT Team

Thumbnail of user javiere77
Argentina
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Before I started trading crypto futures, I traded CFDs of currency pairs for about 6 months.
And most likely, because of all this hype around crypto currencies, I decided to open account on this platform and start trading cryptocurrencies
I chose this platform because I read that this broker has narrow spreads and smallest commissions for trading cryptocurrencies. I also read that leverage here is higher than most other platforms

As a result, I trade here and, you know, spreads are narrowest I've ever seen.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Javier

Thank you for sharing your experience with PrimeXBT! We are delighted to hear that you like our spreads and commissions. If you need any assistance or have any questions, please don’t hesitate to reach out to our support team via live chat or email at support@help.primexbt.com. We are always here to help you!

Best regards,
The PrimeXBT Team

Thumbnail of user diegos208
Mexico
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Hice un depósito crypto, pagué la tarifa de la red y el dinero llegó bastante rápido. El sistema de pago es bastante fluido y organizado.
Tan pronto como comencé a operar, entendí que operar con criptos y mantenerlas son dos galaxias diferentes.
Para comprar y mantener, generalmente hago un pequeño análisis y leo algunas noticias, tal vez miro el volumen, etc. Pero para operar a corto plazo, me estoy dando cuenta de que tengo que incorporar un montón de información nueva...aunque, mientras sea interesante para mí, eso no debería ser un problema en absoluto. 😁

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hola Diego,
¡Gracias por compartir tu experiencia! Nos alegra saber que el proceso de depósito fue sin problemas para ti. Tienes toda la razón: ¡comerciar con criptomonedas y mantenerlas puede sentirse como dos mundos completamente diferentes! El comercio a corto plazo viene con muchas más acciones, pero parece que estás disfrutando del desafío, ¡lo cual es increíble! Si alguna vez necesitas información o herramientas para ayudar con tus operaciones, no dudes en explorar nuestra plataforma más a fondo. Estamos aquí para apoyar tu crecimiento.
¡Buena suerte con tus operaciones!
El Equipo de PrimeXBT

Thumbnail of user ducv9
Viet Nam
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It was interesting to dig out info about their legal side. I heard of the primexbt exchange platform, I noticed many exclamative and positive reviews so this was the main reason why I joined them.
This platform has some regulations not from very hefty organizations, but I read information about them and they are quite reliable. Combination of these regulations and positive reviews made me think that I tie with a robust platform. Basically... later on, my experience proved the same.

Thumbnail of user polinak18
Polina K. – PrimeXBT Rep

Dear Duc V.

We're delighted to hear that you trust our platform
Your trust is essential to us!
At PrimeXBT, we strive to provide efficient and effective work to ensure that all your trading needs are met promptly. Thank you for your kind words and for choosing PrimeXBT.
If you have any more questions or need further assistance, please don't hesitate to reach out again through our chat support or at support@help.primexbt.com. We're here to help!

Best regards,
The PrimeXBT Team

Thumbnail of user flviol
Brazil
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Há um recurso exclusivo nesta plataforma que passou despercebido para muitos traders. O PrimeXBT permite que você ajuste a alavancagem usada em cada posição. Ao contrário de outras plataformas, quando você escolhe a alavancagem para a conta de negociação, aqui você pode executar uma posição com alavancagem de 200x, digamos, quando você está bastante confiante em sua configuração de negociação, ou pode reduzi-la ao mínimo quando a configuração de negociação não estiver tão clara.
Esta pode ser uma ferramenta poderosa nas mãos de um trader experiente, apenas dizendo...

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Olá Flávio,
Obrigado pelo feedback! Estamos entusiasmados por você achar valiosa a ferramenta de alavancagem ajustável do PrimeXBT. Ele foi projetado para dar aos traders mais controle sobre suas posições. Concordamos que nas mãos de um trader experiente, esta flexibilidade pode ser incrivelmente poderosa.
Se houver mais alguma coisa que possamos fazer para melhorar ainda mais sua experiência, não hesite em entrar em contato conosco por chat ao vivo ou e-mail em support@help.primexbt.com.
Atenciosamente,
A equipe PrimeXBT

Thumbnail of user diegof114
Argentina
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Para mí, operar con una aplicación para el móvil era imposible hasta que abrí una cuenta de operaciones con esta empresa.
Puedo explicarlo.
La aplicación que tiene esta plataforma me permite operar incluso con varias órdenes al mismo tiempo.
Por ejemplo, ahora mismo tengo 2 órdenes en BTC, 1 orden en ETH y otra en SOL.
Y gestiono todas estas órdenes a través de la aplicación para el móvil...
Para mí, esto es una prueba de que la aplicación se puede utilizar para operar de forma eficaz sobre la marcha.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hola diego,
¡Gracias por compartir tu experiencia! Estamos encantados de saber que nuestra aplicación móvil ha hecho que operar sobre la marcha sea cómodo y eficiente para ti. Gestionar múltiples pedidos en diferentes activos desde un dispositivo móvil es exactamente la flexibilidad que pretendemos brindar. Tus comentarios son un testimonio de las capacidades de la aplicación y nos alegra que satisfaga tus necesidades. Si alguna vez tienes alguna sugerencia o necesitas ayuda, estamos aquí para ayudarte. ¡Feliz trading!
Atentamente,
El equipo PrimeXBT

Thumbnail of user marcelod69
Brazil
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Acho que faço parte da minoria que aposta contra o Bitcoin e, atualmente, minhas previsões provaram estar certas. Acho que o preço chegará abaixo de US$ 50.000 até o final deste mês.
De qualquer forma, quaisquer que sejam suas análises, você precisa de uma corretora sólida, estável e atraente para negociar criptomoedas. Escolhi PrimeXBT exatamente para isso. Eles têm uma das condições de negociação mais atrativas, especialmente se você gosta de negociar com maior alavancagem. Além disso, outra vantagem desta plataforma é que você pode negociar todas as categorias de ativos, não apenas criptomoedas.

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Olá Marcelo,

Obrigado por compartilhar seus insights! É ótimo ouvir que você está achando as condições de negociação e as generosas taxas de alavancagem da PrimeXBT benéficas, especialmente para suas estratégias de negociação exclusivas. Também estamos felizes que você esteja aproveitando nossas diversas categorias de ativos. Se você tiver alguma dúvida ou precisar de mais assistência, sinta-se à vontade para entrar em contato.

Atenciosamente,
Equipe PrimeXBT

Thumbnail of user gabriels780
Brazil
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

I enjoy trading here I would say, and on a scale of 1-5... it's cool and has the necessary tools for successful trades, not too much but okay.;-)

Thumbnail of user seang422
Sean G. – PrimeXBT Rep

Hello Gabriel,

Thank you for sharing your experience with PrimeXBT! We're thrilled to hear that you enjoy trading with us and find our tools useful for successful trades. If you ever need any assistance or have suggestions for improvement, please don't hesitate to reach out to us through our live chat or email at support@help.primexbt.com. We're here to help!

Thank you for choosing PrimeXBT.

Best regards,
The PrimeXBT Team

Thumbnail of user juliej1456
GB
3 reviews
5 helpful votes
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June 17th, 2024

There support staff was not actively working. The service was i get hare it was very bad. I can't recommend them. Stay away with them.

Thumbnail of user polinak18
Polina K. – PrimeXBT Rep

Dear Julie J.
We're truly sorry to hear about your frustrating experience with the support work. Trust us, we do our best to make our work always fast and efficient for you.
Unfortunately, for this email we didn't find any requests to our customer support, or even a mark that you are our customer. So please contact us again at support@help.primexbt.com and we will be happy to help you!

Please know that we take your concerns seriously and are committed to resolving this issue as quickly as possible. Your feedback is crucial in helping us improve. We value your presence on PrimeXBT and are dedicated to ensuring your satisfaction.

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From the business

PrimeXBT Crypto Exchange: A Comprehensive Review

PrimeXBT is a leading cryptocurrency exchange that has gained significant popularity among traders worldwide. In this review, we will explore the key features, benefits, and drawbacks of using PrimeXBT for your cryptocurrency trading needs.

User Interface and Trading Experience:
PrimeXBT offers a user-friendly and intuitive trading platform that caters to both beginner and experienced traders. The platform provides a wide range of trading tools, including advanced charting features, order types, and risk management tools. The smooth and responsive interface ensures a seamless trading experience, allowing users to execute trades quickly and efficiently.

Asset Coverage:
One of the standout features of PrimeXBT is its extensive asset coverage. The platform supports a diverse selection of cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and many more. Additionally, PrimeXBT offers leveraged trading, allowing users to amplify their potential profits by trading on margin.

Security Measures:
Security is a top priority for PrimeXBT. The exchange utilizes advanced security protocols, including two-factor authentication (2FA), encryption, and cold storage for funds. This ensures that user accounts and assets are safeguarded against potential threats and hacks.

Leveraged Trading:
PrimeXBT is renowned for its leveraged trading capabilities. Traders can access leverage up to 100x, allowing them to maximize their trading positions and potential profits. However, it's important to note that leverage also carries higher risks, and traders should exercise caution and employ effective risk management strategies.

Fees:
PrimeXBT adopts a transparent fee structure, with competitive trading fees and no deposit or withdrawal charges. The platform charges a nominal trading fee on executed trades, which varies based on the trading pair. Traders should review the fee schedule on the PrimeXBT website for specific details.

Customer Support:
PrimeXBT offers responsive and reliable customer support. Users can reach out to the support team through various channels, including live chat, email, and social media. The support team strives to address user queries and concerns promptly, ensuring a positive customer experience.

Conclusion:
PrimeXBT stands out as a comprehensive and feature-rich cryptocurrency exchange, offering a user-friendly interface, diverse asset coverage, robust security measures, leveraged trading options, competitive fees, and reliable customer support. Whether you are a beginner or an experienced trader, PrimeXBT provides a solid platform for your cryptocurrency trading needs.

Business History

Since its establishment in 2018, the company has experienced rapid growth, expanding its reach to over 150 countries. Our primary focus is to deliver exceptional services to our clients by granting them access to top-tier liquidity and a diverse array of trading tools. Our unwavering commitment to security and liquidity ensures a safe and efficient trading environment for all individuals involved.

Company Representative

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Sean G.
Typically responds within 11 days

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